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Terms and Conditions for Your rajamenang Account

These terms set out the rules that govern your account with us, covering how you open and use your account, how funds move through UPI, Paytm and PhonePe…

Account eligibility by local lawUPI, Paytm, PhonePe deposits coveredWithdrawal verification processAccount security and data retentionContact paths for disputes

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What These Terms Cover and Where They Apply

rajamenang Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account with us, you confirm that you have read these terms in full and agree to be bound by them. These terms apply to all activity on your account, including deposits made via UPI, Paytm and PhonePe, withdrawals, participation in any game room,

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and communications with our support team. We may update these terms when required by changes in applicable law or our operational policies, and we will notify you through your registered contact details before material changes take effect. Continued use of your account after notification constitutes acceptance
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of the revised terms. If any provision in these terms is found to be unenforceable under applicable Indian law, the remaining provisions continue in full force. Access to our platform and eligibility to hold an account depend on local law and are available only where local
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law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about any clause in these terms, want to raise a dispute, or need to request a change to your account data under applicable law, our support team…

Live Chat Start a live chat session directly from your account dashboard. Our agents can clarify any clause in these terms, walk you through the dispute process, and escalate account-level issues to our compliance team on the same call.

Email Support Send a detailed query to our support address for written confirmation of any terms-related decision. Email is our preferred channel for formal requests such as data access, account closure, or records of a disputed transaction.

Help Centre Our Help Centre hosts plain-language explanations of every major clause in these terms, including sections on fund eligibility, withdrawal holds, and how we apply account-suspension rules under Indian law.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We handle your account data in line with these terms and applicable Indian privacy law. Here is how we manage the key areas you are most likely to ask about.

Data Retention

We keep account records, transaction logs and identity documents for the period required by applicable Indian law. Once that period expires, we delete or anonymise your data unless an active dispute requires us to retain it for longer.

Cookie Policy

Our site uses functional cookies to keep your session active and analytics cookies to measure page performance. You can adjust cookie preferences in your browser at any time; disabling functional cookies may limit certain account features.

Account Security

Your account is protected by password authentication and, where you have enabled it, two-step verification. We never ask for your password by email or chat. If you suspect unauthorised access, contact support immediately to freeze your account.

Requesting Changes

You may request a correction to your personal data, a copy of the records we hold, or deletion of your account at any time by contacting us in writing. We will respond within the timeframe set by applicable law, normally within 30 days.

Dispute Resolution

If you disagree with an account decision, raise it through live chat or email within 30 days of the event. We will investigate and respond in writing. If the matter is unresolved, you may escalate through the dispute channel named in your jurisdiction.

Who to Contact

For formal data requests, account-closure notices, or compliance queries, write to our designated contact address listed in the Help Centre. Include your registered email and a clear description of your request so we can route it to the right team.

Frequently Asked Questions About These Terms

Here are the questions we receive most often about our terms and conditions, with straightforward answers from our account and compliance teams.

These terms apply to every person who opens or uses an account with us, regardless of whether they deposit funds. Access is subject to local law and is available only where local law permits use of our platform.

Yes. We may update these terms when required by law or by changes to our operations. We will notify you at your registered contact details before material changes take effect, and your continued use of the account after that notice means you accept the updated terms.

Deposits made through UPI, Paytm or PhonePe are subject to the fund-eligibility rules in these terms. Only funds deposited from a payment method registered in your own name are eligible. Third-party deposits are not accepted and may result in account review.

We may suspend or close an account that breaches these terms after giving reasonable notice where law requires. Any funds verified as legitimately deposited by you will be returned through the original payment method following our standard verification process.

Send a written request to our support email with your registered account email and the phrase 'data access request' in the subject line. We will respond within the timeframe required by applicable law, normally within 30 days of receiving your request.

These terms are read and applied in the context of applicable law in the jurisdiction where you access our platform. For India-based accounts, Indian law applies where it is relevant. We recommend reading the terms alongside any local regulatory guidance that applies to you.

You may request account closure at any time by contacting our support team in writing. Before closure, any pending withdrawals through UPI, Paytm or PhonePe will be processed. We will confirm closure in writing once the process is complete.

Terms and Conditions for Your rajamenang Account

How to Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Data Retention

Cookie Policy

Account Security

Requesting Changes

Dispute Resolution

Who to Contact

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 Can rajamenang change these terms after I have opened an account?

03 How do deposit rules under these terms affect my UPI or Paytm transactions?

04 What happens to my account if I am found in breach of these terms?

05 How do I request a copy of the data we hold about my account?

06 Are these terms governed by Indian law?

07 How do I close my account under these terms?

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