Reference

How rajamenang Handles Your Personal Data

This Privacy Policy sets out exactly what personal data rajamenang collects when you open an account, how we store it, who can access it, and the rights you…

Data collected on account creationUPI, Paytm, PhonePe transaction recordsYour right to access and delete dataCookie and tracking policyContact us to request changes

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What Data We Collect and Why

rajamenang Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with rajamenang, we collect the name, email address, mobile number and payment identifiers you provide — including UPI handles, Paytm-linked numbers and PhonePe account references — solely to process transactions, verify your identity and keep your account secure. We do not

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sell this data to third parties. Device identifiers and session logs are retained to detect unauthorised access and resolve disputes. All data handling follows the applicable law of the jurisdiction in which you reside; where local law does not permit access to our platform, this policy
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does not extend to you. You may request a copy of everything we hold about you at any time by writing to our privacy team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Three Ways to Contact Us About Your Data

If you want to exercise any right under this Privacy Policy — access, correction, deletion or portability — our privacy team is reachable through the channels below.

Email Privacy Team Send your data request to our dedicated privacy address. Include your registered mobile number so we can locate your account record and respond within seven working days.

Live Chat Support Start a live chat session from your account dashboard and select the Privacy Request option. You will receive a case reference number within minutes of submission.

In-Account Help Centre Navigate to Settings, then Help Centre, then Privacy and Data. Submit a structured form that routes directly to our data-protection team without passing through general support queues.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

rajamenang applies layered security across every stage of your data journey — from the moment you enter your UPI details at checkout through to how long we retain your withdrawal history.

Data Collection at Account Opening

We collect only the fields required to verify your identity and process payments — name, mobile number, email and payment method identifiers such as your UPI handle or Paytm-linked number. Nothing beyond that is required to open an account.

Cookie and Tracking Practices

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can turn off non-essential cookies in your browser settings at any time without losing access to your account.

Payment Data Handling

Deposits and withdrawals processed via UPI, Paytm or PhonePe are recorded in encrypted transaction logs. Payment credentials are never stored in plain text and are tokenised immediately at the point of entry on your device.

Retention Periods

Account records are retained for as long as your account is active plus a statutory period required by applicable law. Once that period ends, personal data is deleted from our servers unless a dispute resolution or regulatory hold applies.

Who Can Access Your Data

Only authorised rajamenang staff with a specific operational need can access your account record. We do not share personal data with marketing partners. Payment processors receive only the minimal fields needed to settle your transaction.

Requesting Changes or Deletion

Write to our privacy team via email or the in-account Help Centre to request a copy of your data, correct inaccurate fields, or ask for deletion. We aim to complete verified requests within seven working days.

Your Privacy Rights — Common Questions

The questions below cover the data rights you hold as an account holder with rajamenang, how to exercise them, and what happens to your information when you use UPI, Paytm or PhonePe to transact. If your question is not listed, reach our privacy team through live chat or email.

We collect your name, email address, mobile number and payment identifiers — for example your UPI handle — at account creation. Device information and session logs are also recorded to protect your account from unauthorised access.

We do not sell or rent your personal data to third parties. Payment processors such as those handling UPI, Paytm and PhonePe transactions receive only the minimum data fields required to settle your deposit or withdrawal.

Send a request to our privacy team by email or through the in-account Help Centre under Settings. Include your registered mobile number. We aim to provide a full data export within seven working days of verifying your identity.

Yes. Submit a deletion request via the Help Centre or by email. We will remove your personal data once any statutory retention period required by applicable law has passed, and we will confirm deletion in writing.

Account records are held for the duration your account is active, plus any period mandated by the jurisdiction's applicable law. Transaction logs linked to UPI, Paytm or PhonePe payments follow the same retention schedule.

We use session cookies for account login continuity and optional analytics cookies to measure lobby engagement. You can disable non-essential cookies in your browser at any time. Core functionality cookies cannot be turned off without logging out.

Payment credentials entered at checkout are tokenised immediately and never stored in plain text. Encrypted transaction references are kept in our logs purely for dispute resolution and are accessible only to authorised staff with a verified operational need.

How rajamenang Handles Your Personal Data

Three Ways to Contact Us About Your Data

Data Handling, Cookies and Account Security

Data Collection at Account Opening

Cookie and Tracking Practices

Payment Data Handling

Retention Periods

Who Can Access Your Data

Requesting Changes or Deletion

Your Privacy Rights — Common Questions

01 What personal data does rajamenang collect when I open an account?

02 Does rajamenang share my data with third parties?

03 How can I request a copy of the data held about me?

04 Can I ask rajamenang to delete my personal data?

05 How long does rajamenang keep my account and transaction records?

06 What types of cookies does the site use, and how do I control them?

07 Is my payment data stored securely when I use UPI or Paytm?

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